Returns
We are a small company that hand crafts each product. We stand by our products and want you to be 100% satisfied. If you are not satisfied or need to make a return we are happy to accept them under the following conditions:
- Products must be received within 30 days of the ship date to receive a full refund.
- Returns made 31-60 days will receive a credit in the form of an E-Gift card.
- No returns will be accepted outside of 60 days.
- Products must be unused to be eligible for a return.
- Of note, shipping fees are non-refundable.
- Ship your return products with all originally packaging to:
P.O. Box 3592
La Crosse, WI. 54602
- To start the return process please email bugandbearpawco@gmail.com.
Still have questions? Please contact us, we are happy to help.
